Please note when the package is picked up by a third party shipper such as USPS, we are limited to what information we can obtain during transit. Unfortunately we don't have access to any more information other than what they update via tracking online.
As of April 17, 2020 - Postal Service Priority Mail® products and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. You can find more information here: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
International packages are having extreme delays due to COVID-19, limited international flights being chartered, and an overwhelming increase in volume of packages. Depending on the shipping method selected when checking out, delivery times can vary anywhere from 15-45 business days normally. USPS are also not updating tracking per usual. With the severe backlog, all shipping seems to be moving incredibly slow. We apologize for the delay and unforeseen circumstances. You can find more information here: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl